Riyadh - May 2012
Bank AlbiladExceptional Customer Service: Unified Service
A program for Bank Albilad branch managers in Saudi Arabia, focused on exceptional service skills, shared standards and consistent values across branches.
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Training
Fresh knowledge. Meaningful experiences.
Riyadh - December 2012
Ministry of Communications and Information TechnologyPositive Thinking Skills
A public lecture in Riyadh with the Ministry of Communications and Information Technology. Two hours of workshops, concepts and practical activities on positive attitudes and a collaborative workplace.
Alkhobar - March 2012
Riyadh MunicipalityExceptional Customer Service
A CSE customer service program covering marketing, sales, service excellence and customer experience. Delivered with Riyadh Municipality to different employee groups.
Alkhobar - March 2012
Board of GrievancesPositivity at Work
Four consecutive courses for the Board of Grievances with Gulf Creativity, helping employees develop positive thinking and positive workplace practices.
Riyadh - January 2012
Saudi RadioSaudi Radio Interview: Star-Method Speed Reading
A Saudi Radio interview in Riyadh following the third edition of the speed-reading book published by Obeikan, discussing the importance of developing reading skills.
Bahrain - December 2011
Developing Creativity at Work
A program to strengthen employee creativity and innovation, combining interactive workshops, training games and practical applications to support solutions and team performance.
Riyadh - September 2011
Saud Al-Babtain Heritage and Culture CenterCreative Thinking and Mental Skills
A public lecture with Saud Al-Babtain Heritage and Culture Center, introducing mental skill development and tools for creative thinking.
Riyadh + Jeddah + Damma - 2011
Saline Water Conversion CorporationManagement Skills for Creative Secretarial Work
A year-long program with the Saline Water Conversion Corporation, delivered nine times in Riyadh, Jeddah and Dammam to different teams. Combined practical knowledge with administrative practices.
Riyadh - May 2011
Communications and Information Technology CommissionOrganization in the Telecommunications Sector
A specialized course with the Communications and Information Technology Commission, going beyond regulations to communication and organizational skills, with practical workshops and training tools.
Riyadh + Jeddah - March 2011
Saudi Telecom CompanyExceptional Customer Service: Customer Retention
A program for Saudi Telecom employees on communication, customer satisfaction, service quality and retention. Participants practiced tools to improve the customer experience.
Riyadh - March 2011
King Saud UniversityExceptional Customer Service: Beneficiary Services
A program for King Saud University employees focused on communication, managing beneficiary needs and improving satisfaction and service quality.
Bahrain- June 2011
Bahrain Ministry of InformationMind Mapping at Work
A June 2011 workshop with Bahrain’s Ministry of Information, developing idea organization, creativity and practical approaches to complex workplace problems.
Bahrain- June 2011
Bahrain Institute of Public AdministrationMind Mapping at Work
A June 2011 workshop with Bahrain’s Institute of Public Administration, developing idea organization, creativity and practical approaches to complex workplace problems.
Riyadh - December 2011
Saudi Telecom CompanyManagement and Supervision Skills
A December 2011 program for Saudi Telecom employees on leadership, effective supervision, management practices, decision making and team performance.
Al-Madinah Al-Mawwarah - April 2010
Saudi Ministry of EducationOffice Document Organization
An April 2010 course for Saudi Ministry of Education employees on professional secretarial work, document management, office organization and automation.
Riyadh - March 2010
Speed Reading Skills
A course based on the Star Method of Speed Reading, following the third edition of the book first published by Obeikan in 2006. Focused on comprehension, concentration and effective reading strategies.
Bahrain - July 2010
Bahrain Institute of Public AdministrationProfessional Mind Mapping
A July 2010 course with Bahrain’s Institute of Public Administration on organizing ideas, creativity, decision making and practical solutions.
Riyadh- July 2010
Saudi TelevisionThe Sixth Sense — Television Appearance
An appearance on Saudi television discussing the sixth sense and intangible concepts, as documented in the original portfolio.
Bahrain - May 2010
Bahrain Institute of Public AdministrationCreative Thinking
A course with Bahrain’s Institute of Public Administration on innovation, thinking beyond familiar constraints and turning ideas into practical solutions.
Al-Ahsaa - October 2010
Saudi Ministry of EducationExceptional Customer Service
A course with the Saudi Ministry of Education for female staff, combining theory with practical student guidance, communication and coaching activities.
Riyadh - Jeddah - Abha - Damma - Octuber 2010
Saudi PostExceptional Customer Service
A program with Saudi Post on service excellence, communication and customer experience, delivered across Riyadh, Jeddah, Abha and Dammam.
Al-Jouf - Octuber 2010
Mohammed and Abdullah Al-Subaie Charity FoundationPreparing and Writing Management Reports
A course supported by the Mohammed and Abdullah Al-Subaie Charity Foundation, developing report-writing skills for nonprofit-sector employees.
Bahrain - April 2010
Investing in Human Capital
Training focused on developing personal and technical skills, applying knowledge and strengthening professional capabilities.
Riyadh - May 2009
Al Rajhi BankCreative Thinking, Problem Solving and Decision Making
Four courses for Al Rajhi Bank employees in Saudi Arabia, combining creative thinking with practical activities to develop skills and address performance gaps.
Riyadh - July 11-23, 2009
Brand CompanyTraining of Trainers
Two consecutive two-week courses with Brand Company, covering nine specialized training subjects for trainer development.
Bahrain - September 11, 2009
Bahrain Institute of Public AdministrationDeveloping Creative Skills
An advanced program at Bahrain’s Institute of Public Administration, supporting leaders in developing creative thinking skills.
Dammam - July 17, 2009
Creative Thinking and Innovation Tools
Two courses for young professionals: one using mind-mapping tools and another on the Six Thinking Hats.
Jazan - August 05, 2008
Zain Saudi ArabiaSales and Exceptional Customer Service
More than four five-day courses for Zain Saudi Arabia employees, with workshops in sales, service, communication and brand development.